news

2023/03/29

Spiral Cute and Mercari sign a comprehensive collaboration agreement to create a safe and secure trading environment

Mercari Co., Ltd. (hereinafter referred to as “Mercari”), which operates the flea market app “Mercari”, and Spiral Cute Inc. (hereinafter referred to as “our company”) are working to create an environment where our products can be traded more safely and securely on the Mercari marketplace. With the aim of achieving this goal, the two companies have concluded a "Memorandum of Understanding on Marketplace Co-Creation" (hereinafter referred to as the "Agreement") under which various initiatives will be carried out jointly.

Under this agreement, our company and Mercari, a secondary distributor, will share product information and release information in advance, and work closely together to raise awareness before and after the release of specific new products, and to take measures against infringing products. We aim to avoid confusion among customers and create an environment where they can conduct transactions more safely and securely.

■Details of collaboration between the two companies in the “Memorandum of Understanding on Marketplace Co-Creation”

<Mercari>

  • ● Alerts regarding specific new products on the Mercari app and official blog based on information provided by our company.
  • ● After consultation and agreement with our company, we will take action to remove listings of specific products that violate Mercari's terms of use.

<Our company>

  • ● Providing specific new product release information, product information, product images, etc. to Mercari
  • ● Implementation of alerts on websites, etc.
  • ● If disruption is expected to occur at a store, we will take necessary measures such as restricting entry.

Based on this agreement, we will work with Mercari to create an environment where customers can use the products and services of both companies more safely and securely.

【Overview of Mercari Co., Ltd.】

Company name: Mercari Co., Ltd.
Address: 6-10-1 Roppongi, Minato-ku, Tokyo 106-6118 Roppongi Hills Mori Tower
Business details: Planning, development, and operation of flea market app “Mercari” for smartphones
Representative name: Shintaro Yamada

【Overview of Spiral Cute Co., Ltd.】

Company name: Spiral Cute Co., Ltd.
Address: 2F Ishibashi Building, 2-6-2 Shinkawa, Chuo-ku, Tokyo 104-0033
Business content: Producing character licenses
Representative name: Nobuyoshi Kawakami

For inquiries regarding this matter, please contact us from the contact page.

Mercari press release
https://about.mercari.com/press/news/articles/20230329_spyralcute/

2022/12/15

Notice of HP/mail server failure

There was a problem with our server between 11:00 and 15:00 on December 15, 2022.
The problem has already been resolved.

Even if you email us or contact us via the contact page on our website during the above hours, it may not have been received correctly.

If you do not receive an automatic email from the contact page, or if you receive an error email, we apologize for the inconvenience, but please try sending the email again.

We apologize for any inconvenience this may cause and appreciate your understanding.

2022/06/06

“Chiikawa Goods Official Twitter” Chiikawa Land Fukuoka Parco store opening commemorative gift campaign

news_220606_chiikawa.png


To commemorate the opening of Chiikawa Land Fukuoka Parco store, we will be holding a campaign where 10 people will be given an assortment of Chiikawa goods by lottery.

Terms of service

■Campaign period

  June 6, 2022 (Monday) - June 12, 2022 (Sunday) 23:59

■Present contents

  An assortment of Chiikawa goods will be presented to 10 people by lottery.

■Application method

Follow “Chiikawa Goods Official” Twitter(@chiikawa_kouhou) & retweet the relevant post

  • * Applications received after the deadline will not be eligible for the lottery.
  • * Please set your tweet to public before applying.

■Notes

  • ・Applications for this campaign are limited to those residing in Japan.
  • ・If you are under 15 years old, please apply with the consent of your guardian.
  • ・Internet connection fees and communication costs associated with applying for this campaign will be borne by the applicant.
  • ・Chiikawa Goods official account is only (@chiikawa_kouhou).
    Please be careful about impersonating Twitter accounts.

■Present lottery/winner announcement

  • ・After a strict lottery, the winner will be contacted by the campaign office.
  • ・Winners will be announced by contacting them by Thursday, June 30, 2022.
  • ・Please note that we will not be able to respond to inquiries about the application status or winning results.
  • ・The right to win is limited to the winner, and transfer of the prize to another person, including resale, or exchange for cash is prohibited.
  • ・After the winners are determined, the campaign office will send a direct message to the winners informing them of their win.
    * Please make settings so that you can receive direct messages.
  • ・We will notify the winners via direct message regarding their winnings.
    If the winner is unfollowed and cannot send a direct message, or if the winner cannot be contacted by the deadline, the prize will be invalidated.
  • ・You cannot select the product.
  • ・If the winner cannot be contacted due to unknown or unreachable address or phone number, the right to win will be invalidated.

■Handling of personal information

  • ・Winners' personal information will be managed by Spiral Cute, the campaign operator.
  • ・We will not provide personal information to third parties without your consent, except as required by law or to the extent necessary for contacting prize winners and shipping operations.

■Disclaimer

  • ・This campaign uses services provided by Twitter. Therefore, failures or errors may occur due to freedom not attributable to our company.
  • ・This campaign is not affiliated with Twitter.
  • ・We do not accept questions or inquiries regarding the selection method, confirmation of application acceptance, selection/rejection.
  • ・We are not responsible for any damage caused by suspension or cancellation of campaign operations.
  • ・The contents of this campaign are subject to change without notice.

2022/04/04

“Koupen-chan” 5th anniversary gift campaign

To commemorate the 5th anniversary of "Koupen-chan", we will be running a campaign where we will give away Koupen-chan goods to 5 people.

Terms of service

■Campaign period

  April 4, 2022 (Monday) - April 24, 2022 (Sunday) 23:59

■Present contents

  Koupen-chan goods will be presented to 5 people.

■Application method

  • * Applications received after the deadline will not be eligible for the lottery.
  • * Please set your tweet to public before applying.

■Notes

  • ・Applications for this campaign are limited to those residing in Japan.
  • ・If you are under 15 years old, please apply with the consent of your guardian.
  • ・Internet connection fees and communication costs associated with applying for this campaign will be borne by the applicant.

■Present lottery/winner announcement

  • ・After a strict lottery, the winner will be contacted by the campaign office.
  • ・Winners will be announced by contacting them by Friday, May 13, 2022.
  • ・Please note that we will not be able to respond to inquiries about the application status or winning results.
  • ・The right to win is limited to the winner, and transfer of the prize to another person, including resale, or exchange for cash is prohibited.
  • ・After the winners are determined, the campaign office will send a direct message to the winners informing them of their win.
    * Please make settings so that you can receive direct messages.
  • ・We will notify the winners via direct message regarding their winnings.
    If the winner is unfollowed and cannot send a direct message, or if the winner cannot be contacted by the deadline, the prize will be invalidated.
  • ・You cannot select the product.
  • ・If the winner cannot be contacted due to unknown or unreachable address or phone number, the right to win will be invalidated.

■About handling of personal information

  • ・Winners' personal information will be managed by Spiral Cute, the campaign operator.
  • ・We will not provide personal information to third parties without your consent, except as required by law or to the extent necessary for contacting prize winners and shipping operations.

■Disclaimer

  • ・This campaign uses services provided by Twitter. Therefore, failures or errors may occur due to freedom not attributable to our company.
  • ・This campaign is not affiliated with Twitter.
  • ・We do not accept questions or inquiries regarding the selection method, confirmation of application acceptance, selection/rejection.
  • ・We are not responsible for any damage caused by suspension or cancellation of campaign operations.
  • ・The contents of this campaign are subject to change without notice.